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Old Mar 9, 2019, 6:31 am
  #39  
AceReport
 
Join Date: Jul 2017
Location: Outside of Cleveland Ohio
Programs: UA *G. DL ̶G̶O̶L̶D̶ Member, Hilton/SPG Gold, Hertz PC
Posts: 362
Originally Posted by kiwicanuck
Just based on the transcons, as a diamond I regularly find myself in delta one without certificates, however the reverse cannot be said about my time as a 1K with certificates where I was often between 5-8 on the list for 1 seat.

plus jfk and sfo Skyclub are some of the best in the system.

Frankly I would also be treated like dirt by UA staff at one point an agent actually said “why am i even talking to you?” After they split my wife and I out of our reserved seats.

For me the choice is clear clean comfortable pleasant employees makes for a much better travel experience on DL
Soft product wise I would agree, even as a 1K I think that my international J on Delta gets a more consistent higher level of service. That said I stay with UA / *A because of routing and schedule.
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