Originally Posted by
jrkmsp
Well, while I did get to pre-order my meal, the FA said there was no record of any pre-orders on the flight. I still got the burger I ordered though — and the other option was the tandoori chicken (though it was a salad, which I don't recall being mentioned in the email).
Normally the tray has your name on it. It's done just like a true special meal. The catering crew put a label that says the passengers name on it. More than once it wasn't on the FA meal paperwork but was in fact loaded as a SPML tray in the meal cart.