Originally Posted by
LAX_Esq
Is AA's official policy now that you can't ever "piece together" segments on an award? That is, you cannot tell the agent there's space from A-B, B-C and C-D, please book me on A-B-C-D? If the exact combination of segments doesn't show up when searching AA.com for A-D, they won't do it?
Originally Posted by
Dave Noble
That is correct - if availability is limited by married segment logic , then if there is no availability for A-C via B , you cannot bypass it by taking availability from A-B and then from B-C based on its standalone availability
I just did this last night, although partners were included. Economy cabin award ticket. Overall itinerary is PHX-LAX-HKG-BKK. AA on PHX-LAX, CX the rest of the way. Doesn't show searching PHX-BKK, but the individual segments were available, and the agent was happy to put it together for me on one award.