I'm happy for your stays and reports! That being said, I think your experiences are outliers for most of us (although things have picked up in the last couple of weeks with the new titles). I suspect it has to do, at least in part, with CRM and the SPG Pro groups.

I would hope that hotels would recognize those who bring in groups since that's a large part of the business (even if I don't benefit from that!). In any event, I hope your ambassador is an inspiration to others!