FlyerTalk Forums - View Single Post - AC 43 technical stopover CPH; what's the process for passengers?
Old Mar 8, 2019 | 1:46 pm
  #15  
yvrcritic
15 Years on Site
 
Join Date: Dec 2008
Programs: Aeroplan
Posts: 58
Service levels

Originally Posted by scotchmeup
I was on AC45 DEL-YVR yesterday , the stop in CPH is only for fuel and new crew, It was a terrible flight from a catering, soft product and timing perspective in addition to a constantly deflating seat.
left at 8am , and one weak breakfast service for the first 10 hr flight, then an even weaker dinner out of CPH....
No greetings on first leg, no explanation of service, timing or expectations, no menus, Signature service hardly, easily the worst J experience I have had, period.
They basically open doors off the gate, load some catering, change crew take some garbage off and re-cater. There is no option to deplane.
i wouldn’t be surprised if the service is less than usual as I hear AC is having a very hard time finding anyone to work these flights. Not a great flight to work already and who wants to fly near a possible air battle. Probably all junior crew members. Hopefully it all sorts out back to normal levels soon.
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