Just found out that the button to push is Internet Support.

So, just call Reservations and ask to be transferred to Guest Assistance. Then, ask Guest Assistance to transfer you to the Internet Support Team.

A supervisor there is tallying up the list of complaints and will be taking them to Corporate in some form. Be ready to furnish your HHonors number and probably become a statistic in an upcoming staff meeting. If there is a strong enough voice, it might get worked.