Originally Posted by
mduell
I wonder if United gets defrauded/cheated more by their own staff than their customers.
Possibly! IDK if you've ever stared closely at the certificates agents hand out for hotels, taxi, etc. during an IRROP. If you look carefully enough you'll see a credit card number and other card details linked to the certificate. I'm guessing that's UA internal card to pay for these incidentals. Seems ripe for abuse by either party!
-James