Originally Posted by Picolina

I'm completely frustrated with Qatar. My daughter and I incurred a 17.35 minute delay with them from ADL-DOH, subsequently missing our connection and having to be re-routed via CDG before arriving at our final destination of Manchester UK. The ground staff at Adelaide were pretty useless and we incurred a grueling journey home.. I have repeatedly asked if they will convert these EMD vouchers into refundable vouchers and they offer no explanation as to why they can't? They are extremely good at ignoring requests and not answering the question. I am now left with two $600 vouchers worth £1000 in UK sterling and have no plans to fly with Qatar again as our trip was a one off. Given their validity being only one year, it is a completely pointless gesture. Whilst their on-board service is top class, their customer service team leave an awful lot to be desire.