From the chaos of understaffed, undertrained, non responsive ambassadors referenced in this thread, yesterday's email from my ambassador comes as no surprise to me.

I was assigned an outstanding ambassador who has been with SPG for quite some time. She was very responsive and timely in the five or so times I contacted her. Yesterday, I received the "i'm outta here" email, so we'll see how long it takes to assign, and at what level of competence my new ambassador will be.

Here's hoping I will get a BHRUBIN type ambassador replacement.