FlyerTalk Forums - View Single Post - Heathrow - 03 August: Delay and Lost Bags
Old Aug 6, 2004 | 4:45 pm
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Jimmie76
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The Silver Book covers delays I think, it certainly should do.

see: http://www.batraveltrade.com/trade/t...b?prim=rapport

Never having had experience this myself, unsure as to legal state.
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