FlyerTalk Forums - View Single Post - AC 43 technical stopover CPH; what's the process for passengers?

Mar 7, 2019 | 5:54 pm

#8

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Join Date: Aug 2018

Posts: 669

Quote:

Originally Posted by j2simpso

I'd be curious to learn how AC is handling connections for these affected passengers. For instance, suppose I was flying DEL to YWG (via YYZ). Would AC proactively rebook me on the next available flight or would I need to see customer service after such a long ordeal on a K fare?

-James

I have always been proactively rebooked. Sometimes this does not work in your favor. I have shown up to my original flight 10 min before departure and they have given my seat away.

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