FlyerTalk Forums - View Single Post - Very angry with both AMEX and Air Canada

Mar 7, 2019 | 1:29 pm

#49

WaytoomuchEurope

Join Date: Jun 2018

Location: YVR

Programs: AC SE100K, Bonvoy Platinum Elite, IHG Gold, Hertz 5*

Posts: 2,132

Quote:

Originally Posted by Redwood839

I agree with what others have said about calling before hand and letting them know about a large charge coming in.

My last car in the UK I bought new I bought it with an AMEX purchasing card just so I could get the points for the transaction. I called them before hand and told them a large amount was about to be charged and they said they had marked it, even offered to stay on the phone.

It's annoying yes, but worth the hassle.

I actually prefer the way other airlines like COPA do it, where they pre-authorize the charge but only go through if the upgrade is successful.

Some airline tickets for a few thousand bucks or whatever it was is not a large charge.

If I had to phone in every time I bought tickets or paid a hotel bill I'd lose my mind. I can understand OPs frustration.

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