FlyerTalk Forums - View Single Post - Best Practices for Filing EU 261 Claims Against United? {Archive}
Old Mar 7, 2019, 1:07 pm
  #1248  
busyizzy
 
Join Date: Sep 2016
Posts: 22
Hi guys, follow-up question! I thought I read multiple times on this thread that people were able to get the EU261 compensation AND the compensation from the Unitedcares website if it is emailed to customers after the flight. I have tried to access this website (https://www.united.com/unitedcares/) multiple times but it keeps giving me an error when I put in my information. Separately, I also heard back from United that they will compensate me EU261 and I can chose 600 euros OR chose $900 travel voucher or 27,5k miles. If I reach out and ask about the Unitedcares website via their feedback form, will that count as my EU261 compensation? Can I try to claim both? What is the order to try to get this? Thanks!
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