Originally Posted by radonc1

I have had miserable experiences with my Citi AA Exec card. Each time I tried to use it at SM it was declined for any VGC purchase. I then had to go and call in to get it unblocked which they did without issue, but I was not able to use it again since SM has a 24 hour block on any card that has been declined.

At first, I thought that it was due to the amount that I was charging, but I kept reducing that number until I realized that it wasn't the amount. I tried proactively calling into Citi and letting them know that I was about to purchase some GCs from SM and they said I was good and the purchase was still declined

I finally gave up. I think that Citi just has some sort of hard on against SM (at least with my card). Bummer. (and yet, no issues at OM buying VGCs )