Originally Posted by
BruceyBonus
Put my GBP debit card in the machine, asked to withdraw a few thousand UAH. Offered DCC, as expected. But it was changing it to EUR, not GBP. So my bank would still have to do a conversion. Rejected this and was offered it again. Refused a second time, next screen informs me there is a 150 UAH (~£4.25) fee for no-conversion. So I cancel transaction.
I think you'd have a valid chargeback case.
The wrong card currency was identified, which should mean that you always are entitled to a correction of the currency to UAH if you used DCC. Also, it's not permitted to use fees or discounts to convince you to use DCC, so the fee should have been returned to you if you didn't use DCC.