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Thread: The Times Square EDITION - New York City [Master Thread]
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Old Mar 6, 2019 | 9:11 am
  #8  
beachfan
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Originally Posted by thomasito
Having an upcoming stay here in the next days. Got a nice pre-arrival email, but after asking about a potential upgrade, got this disappointing reply:

The Times Square EDITION does not participate in the Suite Award program for Marriott and we do not upgrade to Suites, so this is the reason why our upgrades to Suites are not complimentary at this moment.

Just another property not following basic program rules.
Please share the response with Marriott. We've seen some (albeit limited) evidence that they straighten those out (occassionally).

I sent it to the Bonvoy twitter team.
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