FlyerTalk Forums - View Single Post - Delays Don't Have to be Miserable
View Single Post
Old Mar 5, 2019 | 10:00 pm
  #23  
WineCountryUA
Moderator: United Airlines
2M
Community Builder
Active Streak: 30 Days
15 Years on Site
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,946
Originally Posted by narvik
... Just saying nothing and leaving everyone in the dark is NOT the answer.....
Never advocated that. Agree there is an art to saying something while really saying nothing. And being honest -- "I don't know but this and that" can work. But many are uncomfortable with that but the better GAs can do this.
But people wanting certainty are going to be disappointed. Especially for a 50 seat UX in a weather impacted hub.
WineCountryUA is offline