Originally Posted by
amtrakusa
what should united do? put a carpet on the ice? clean the snow off eveyry inch so the flight is delayed furthur? hire a person just to clean the snow and station him by the ramp at all times to make sure no more snow falls on it?
I thought it was an amusing account of what goes on in a passenger's mind during a small, irrelevant delay.
OP even writes: "In the big scheme of things, an hour delay isn't the end of the world and I understand delays happen."
There is definitely a lax approach to RJ's on-time performance and their boarding routines. They simply aren't as important as the heavies.
But I've had some flights on these planes where GAs and cabin crews made a concerted effort to inform passengers of what's going on, at every step of the process.
Others? Well, not so much. Looks like OP had one of the "others".
