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Old Mar 5, 19, 9:03 am
Join Date: Jul 2011
Programs: AA & DL / SPG & HGP
Posts: 1,552
I had Cathy G years ago, and found the program of no value and didn't use it. I then asked for a switch, and my current agent and her team (I often get replies from another agent, which is fine by me) is great - although I don't use an agent for much... maybe 3-4 times a year (missing points, apply a TSU to a res, etc.).

I'm told Cathy G no longer works for Hyatt, so maybe a different Cathy than so many are referencing.
canyonleo is offline