Originally Posted by
audio-nut
IME, AS agents can't pull inventory any differently than the website. If they could, the website would also show it.
This limitation makes AS miles significantly less useful for trips on AA.
That would suck. They do have a manual/direct access system that could possibly handle married segments on AA but you would have to convince a supervisor to let them use it. I wonder if this is the same system they use for CX awards? Clearly CX availability is different on the website (none) from what the agents have access to.