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Thread: The Marriott Bonvoy App - discussion thread
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Old Mar 4, 2019 | 9:32 pm
  #29  
Marriott Bonvoy Lurker II
Company Representative, Marriott Bonvoy
5 Years on Site
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,408
Originally Posted by theOtherHolmes
I have made a couple points advance reservations on my mobile application and have since cancelled them both on mobile app. However I have not received any cancellation emails.

I did receive confirmation emails for the PA bookings - just not the cancellations. I have made screen captures of the cancellations from my mobile app.

Should I be concerned?

thanks in advance!
If you could provide the below information to us via private mail here or by email below, we will contact the appropriate team to look into why no cancellation confirmation email was received.

reservation confirmation number
cell phone model
APP version

​​​​​​​Best Regards,

Christina Zhou
Specialist, Social Media
Marriott International

[email protected]
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