Originally Posted by
HLCinCOU
... Sadly those happen a lot when I'm booking inside T-100, as EXP upgrades frequently happen before ticketing and break everything.
We also use Concur, and since our corporate policy does not allow anything except "economy" to be booked, I have had Concur remove my upgrade if it goes through before final ticketing. This has made me completely miss upgrades on multiple occasions as it is not easy to fix.