FlyerTalk Forums - View Single Post - New Business class service - from July 2018 - Experiences and Discussion
Old Mar 4, 2019, 1:08 am
  #235  
FlyPointyEnd
 
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
Originally Posted by Cambo
Maybe, the ISM was heavily tapping on her device, when welcoming some passengers, though the whole meal administration was paperwork, all over

Having a thought about the amount of ISM-iPad tapping, it gives me the impression of a customer unfriendly application.....

I am looking forward to the full implementation of the meal-IT.

Edit: And I am disappointed to find out, CX did roll-out the new service, without proper automation backing, and as such, making the passenger experience disappointing, as many have expressed in this thread.
I don't think its been rolled out to actual flights..I just heard they were already testing the app a few weeks back.
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