Originally Posted by
krazykanuck
It seems like Marriott's IT didn't distinguish between first year, spend, etc. it just saw "Plat status from Ritz" -> Gold.
I too am showing as Gold as of today. Just as I finished booking some hotels for Asia next month where I chose them because of Plat status. Lovely. Hoping for a speedy resolution for all otherwise this is just another nail in the coffin for my future with Marriott.
I'm on the phone right now trying to get this resolved satisfactorily. When I explained everything to the agent, she totally comprehended everything without getting confused (which is great) and now I am on hold while she checks into everything. Will update.