I still remember my "sampling" of the PA ... the only hotel I have ever walked out of in the middle of the night regardless of having a non-refundable rate. Stale old corridors that stank of mould and smoke and a room that carried the same odour... with near constant traffic noise. That was a year ago and I've never set foot in the place since. The duty manager did nothing but remind me that the rate was non refundable if I left. I lodged a complaint with the then SPG corporate and got all my money back plus points and vouchers.

Around 3 months before that I enjoyed a stay in a (paid) suite (the one with the blue rather than red wallpaper), and although the lounge was nice and the pool area was good, I don't remember being particularly blown away. In fact, I remember breakfast and the pool being a bit of a scrum with bussed tourists.

I'm surprised at how much positive feedback this place gets!