Originally Posted by
RedSun
It is just business decision. What else can we do? Move on to another loyalty program? Anything better?
It kind of reminds me of the Sears - Kmart merger. Sears was a great company. Kmart was a failing poor excuse of a company. When they merged, the idiots at Kmart took the helm. Now look at them. If you do not take care of your customers, soon you will not have the customers to take care of you.