I flew to Den last night.
Ski bag didn’t make it. App said it was on a later flight arriving at midnight. AA baggage rep said they will deliver when it arrives to Breckenridge 2+ hours away.
I thought great this won’t be an issue.
Bag didn’t come, got email from where’s my bag with an 810am we got your bag message. Thought well I’ll miss first tracks but oh well. 11am no bag, I call aa and they say I should have it at 1pm.
just before 1 I get a call from driver says 5pm.
day is shot at this point. By the time I rent all the equipment and I’d have to buy a ticket since my season pass is in my jacket in the ski bag.

missed 8” of powder which to me is worth a lot.

what should I expect when submitting a complaint to aa. I had all my stuff in the ski bag. I bought a long sleeve T-shirt, light jacket and socks which was around $120.