Originally Posted by
jamesteroh
I'm getting tired of these longer surveys no longer have the progress completed line.
I've had at least three surveys in the last month that have been a lot longer than the estimate that haven't had the progress bar. I did one tonight on retirement accounts where it stated the approx time was 10 minutes that took 45 minutes;( If the progress bar would have been present I would have exited out after minutes
I agree and have provided feedback to that effect when (and if) I complete a survey. Some progress bars are useless anyway unless they're calculated accurately- if there are 20 pages and they show 5% completed for each page, but one asks your Zip Code and another lists 10 brands and asks you to click on various statements for each (I am proud to be seen with this product, Company X cares about its customers, Company X is trustworthy...) and each is calculated as 5% of the survey completed, the completion bar is just plain wrong.