Originally Posted by
JHake10
I don't understand the appeal of an OTA. I can see the value in a flight search aggregator. Google flights at least redirects you to the soonest website (most of the time)
OTA are good when purchasing error fares. For non-US airlines, OTA allows 24h free cancellation. They can also at least have some say for you before the airline decides to unilaterally cancels tickets. Even if tickets get canceled, some OTA will offer other alternatives or throw in some goodwill (certs, vouchers, etc.).