FlyerTalk Forums - View Single Post - Will Customer Care ever give a GPU?
View Single Post
Old Mar 1, 2019 | 4:34 am
  #2  
goodeats21
FlyerTalk Evangelist
20 Countries Visited
2M
All eyes on you!
15 Years on Site
 
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,358
Originally Posted by JB123
I was recently given some miles by Customer Care for a bad experience. I have no complaints as to how it was handled. I am short one GPU for a family round-trip to Europe. Could I have asked for a GPU instead? Is there any other way to get a comp GPU?
No history of United giving GPUs as service recovery device. Certainly not from the regular Customer Care interface.
You can use the miles toward a Miles + Money upgrade request for that flight though...
goodeats21 is online now