jn in ca

The redemption levels for the hotels changing categories have already changed. I made some redemptions this morning at the old levels, but I looked this afternoon, and the new categories were already in place, early. Unless the company is now running on Shanghai time.

My trust in this company was already falling, but this is just plain sloppy service.

I agree. Those redemption levels are really strange. It means that by %, a category change at the lower levels is a huge % change. At the upper levels, not so much.