FlyerTalk Forums - View Single Post - Is it okay to book a back-up one-way ticket?
Old Feb 28, 2019, 11:16 am
  #28  
JonNYC
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Originally Posted by Unionruler
This is called churning and is specifically prohibited by the ADM Memorandum/ Policy of most airlines. If your TA does it very infrequently it won't get picked up by data analytics, but anything more than that and the ratio of tickets issued to inventory put on hold will stand out. AA might investigate, and thereafter debit memo the TA up to the full fare for each instance where inventory was held to "save a fare" for a customer with scarce intention of ticketing.
Correct. There's a separate department at AA (not normal corp security) that enforces this, and enforce it they do.
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