Originally Posted by
davie355
Why I’m frustrated and will probably stop flying AA entirely
Transcon F ticket - First, the seat sucked, it’s not comfortable to lie on because it’s not truly flat, it has divots in inconvenient places. Second, Flagship Lounge JFK did not issue dining pass. When I requested one, they studied my boarding pass intently for several seconds before issuing me a pass reluctantly and with no words exchanged. For the price and exclusivity of this ticket I should either get a dining pass proactively, or receive an apology once the receptionists confirmed that I was eligible for the pass. There was nobody in line behind me so they cannot use the excuse that they need to serve other passengers in a timely fashion, and even so, an apology doesn’t take long.
2x domestic F - due to IRROPS, lost F seat. No priority in queue on phone or at airport rebooking counter. Got rebooked into Main Cabin (not Extra).
Schedule change on award ticket - departure time moved up 7 hours. I cancelled the ticket online and wrote to AAdvantage service for reinstatement of miles, referencing the involuntary schedule change explicitly. The reply I received 2 weeks later was sorry to hear you had to cancel, it’s a $150 charge to reinstate miles.
i’m assuming you’re talking about JFKLAX. the only aircraft worth doing transcon on in F is the A321T. I don’t think AA uses their widebodies on this route.
Losing F sucks but you usually have the option of keeping your F seat if you’re willing to wait.
That said, I’ve switched to Delta and have been enjoying my time with them. I like the SkyClubs.