Hello [redacted],

My name is [redacted] and it is my pleasure to introduce myself as your personal ambassador. I want to explain ambassador service to you. I am your single point of contact for all of your Marriott needs. The better I get to know you and your preferences, the more personalized service I can provide.

Some of my duties beyond hotel reservations & modifications include trip planning, airport transfers, and help with special events or occasions. I can assist with both business and leisure stays, so think of ambassador service like your one-stop shop for all things Marriott!

I am based out of our office in Austin, Texas. My regular office hours are Monday through Friday, 9:00am to 5:00pm CST. You can reach me via email at [redacted] or by phone directly at 512-[redacted].

If you need help outside of my regular hours, I am backed by a global team ready to assist 24 hours a day, 7 days a week. You may contact them via email at [email protected] or by calling 1-866-924-9885. You may also dial my direct line and press “0” to connect with someone immediately.

Please do not hesitate to reach out to me if there is anything I can help with. I look forward to helping you create memories wherever your travels may take you!

Have a fantastic day.


Best regards,


[redacted] Ambassador