Since some have mentioned moving stays to Hilton et al due to the IT cluster & Arne is still telling Wall Street it's just problems around the edges, I would encourage those who are booking elsewhere to:
* notify Arne or the BOD that you're booking elsewhere (w/ proof)
* send the same notification to (WSJ, USAToday, etc) w/ proof.
It's one thing to complain on FT where Marriott can hide it under the carpet or just think oh it's not a big deal, but it's another thing to let the media & the BOD/shareholders know.
BTW - 24 hours later, & MAR still thinks Frankfurt/Berlin are the same city

& only 2 options in both.
Cheers.