1. What card? BA never sent me a card. All I have is the Executive Club number itself. And Avis already has that on my reservation that I make online.

2. What's a counter? What I mean is, for Avis Preferred, in many locations, you see your name on the board (or the driver gets your name in the van) and go directly to the car, so there's no such thing involved as a counter stop at which you talk to someone (the only people you talk to are the van driver, if there's a van, and the person at the exit gate; the contract's waiting in your car ahread of time).

Anyway, for my case these are rhetorical questions, as I only had a chance to do one car rental during the Twice The Love period, did it using Avis Preferred and thus was never at any counter, and the bonus 500 miles showed up as I recall at the same time as the base 500 miles. They showed up thusly on my BA online statement:

03-Jun-04 Car Hire - AVIS MINNEAPOLIS ST.PAUL 0 500
Car Hire 0 500

(Note that there's no mention of a bonus in the explanation; it simply showed up as a double entry for 500 miles each, the second one not naming the location.)