Originally Posted by
AndWhatsYourPoint
I don't know about the email address, but the phone number is so their answering system can route the call appropriately based upon status, now that they no longer have different phone numbers to call based upon status.
My phone number has always been in there. I still get the notice to update my phone number. Even funnier: to add a phone number, Marriott requires a TFA check...to my phone number.