FlyerTalk Forums - View Single Post - Marriott.com website : bugs, glitches and outages
Old Feb 27, 2019 | 10:56 am
  #832  
AndWhatsYourPoint
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Originally Posted by Oxon Flyer
Any ideas why Bonvoy is asking me to update my details, and why/how an updated phone number and email address will get me ‘faster service’ ?
I don't know about the email address, but the phone number is so their answering system can route the call appropriately based upon status, now that they no longer have different phone numbers to call based upon status.
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