Originally Posted by
Often1
The solution if one has to purchase tickets which may push the envelope a bit is to call in and assure that WN is satisfied and has made PNR notes to the effect that the tickets are not speculative.
We have multiple accounts that the phone reps can't really do anything to stop it, although a previous note may help resolution of the issue.
It seems it may be purposeful and if those people who are having the issues have in the past made a habit of double booking then cancelling, Southwest may be tracking that.