Reporting back on my FRA experience - ended up delayed out of YYC which cut the connection time to 30 minutes. Concierge was waiting for me and we quickly made our way - she spoke to someone at customs and they brought me through the diplomat line - 2 minutes. Spoke to someone at security and they put me at the front - 5 minutes. Got to our gate and there was a herd - she asked everyone to step aside and got me my boarding pass. Felt a bit funny with that part, especially because there were colleagues of mine from around EU at that gate waiting for the plane. They couldn't believe the special treatment.
Anyway, I was very pleased to have the assistance. No way I would have made that connection without her.