Old Feb 26, 19, 4:12 pm
Join Date: Sep 2001
Location: near Nashville, TN USA
Programs: Marriott Bonvoy Lifetime Platinum
Posts: 181
Exclamation Hotels say they never receive mobile check in app information

Iíve started asking the front desk employees if they receive the arrival time or late check out info from the mobile check in app.

Every time they say NO and usually roll their eyes.

Bonvoy is creating a lot of frustrating situations. Either pass the info onto the properties or change the app!
MarTN is offline