I find the "experience" of flying on this route grating, but I continue to take AA for the same reasons we all do - EQMs, EQDs, etc. It's a short enough hop that the frustration isn't worth the added hassle of switching carriers. The worst experience was flying out on a 737 from that ultra-remote terminal (gate 212 or something) that seems ready for demolition. I think AA arranged for this departure "experience" to make the Nest seem like a luxury.