Originally Posted by
gilbertaue
As stupid as it is, most BRG work this way.
I have found in these cases the best thing to do is to contact the hotel GM. They are the ones who should make sure prices are on the same level.
thanks for this suggestion
I will mantein my reservation made by booking.
Just cancelled more than 10 existing reservation with Accor and replaced with Marriot ones.
No more Accor stay for me, unless strictly necessary.
Bye bye accor for me at the moment.
If the problem is a stupid employee, it’s not my job to look for more sane employees
if the problem is Accor, much worst, it’s not a company I want to give my money.
I can accept all, even if the answer is “we are fool and not serious, apologies for it”
i can’t accept to be teased from an employee of a company i’m giving more than 20 k euro per year since some years, with ridiculous and stupid ways of doing.
If Accor is not able to manage or don’t want to manage their employees, they don’t deserve my money.
That’s all for me.