FlyerTalk Forums - View Single Post - Cancelled reward stay, points not returned (Discussion Thread)
Thread: Cancelled reward stay, points not returned (Discussion Thread)
View Single Post
Old Feb 26, 2019 | 12:14 am
  #29  
bocastephen
A FlyerTalk Posting Legend
10 Countries Visited
Conversation Starter
All eyes on you!
20 Years on Site
 
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 46,979
Have you tried checking via the "Bonvoy" app? I just checked my app for this very same issue and found it showed "0" points for the redemption, then after clicking the detail, I saw something like -30,000 points ordered and +30,000 points canceled.
bocastephen is offline  
Reply