FlyerTalk Forums - View Single Post - Wailea Beach Marriott Resort & Spa, Maui, Hawaii [Master Thread]
Old Feb 25, 2019 | 1:53 pm
  #1448  
cdoobiest
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Join Date: Apr 2001
Location: Boston, MA
Programs: Hilton Gold, SPG Gold, CC Gold, UA Silver
Posts: 452
I was there same time as Nash_Andrew review and echo the same comments as him. We stayed over President's Day weekend with 2 kids, wife and I took my parents as well. My wife and I are both Platinum members and were given (as expected) interior garden view room. No upgrade available. We were in main tower, 7th floor with dumpster below us.

I looked at availability for rest of week and found no openings until mid week so I waited until mid week to inquire about changing rooms due to noise from trash dumping in AM and PM. I was told, hotel sold out and no better rooms available. The staff was nice about it and proactively offered me free breakfast at main restaurant for rest of the three remaining days we had left which I accepted.

It would have been nice to have a ocean view but based on everyone input, I doubt this would have been possible anyways, so free breakfast for family was nice. FYI, if you are paying for buffet breakfast, it is not worth $35 adult, $17 kids. Typical breakfast offerings, nothing special. Thank god, we didn't have to pay. My daughter literally had one croissant and 2 pieces of bacon one morning. It would have killed me to pay $17 for that. I have been to the Fairmont breakfast buffet for $5 more, you get the omelet station, waffles, pancakes and benedicts. Humble kitchen only had frittata of the day and scrambled eggs. It was the same egg dish except the frittata had a sprinkle of veggies and cheese on top. Also, no waffles, pancakes, just sweetbread bread pudding french toast which was a dense dessert like bread pudding and nothing like typical french toast. Kids were disappointed with that. I have to admit the pastry selection was very good.

A few other things, the resort is called Wailea Beach Marriott. We tried to go to Wailea Beach three times during our trip and they had no umbrellas and chairs for guest available. The resort contracts to outside vendor and they only had 3 sets of chairs and umbrellas set up for Marriott guests! The guy running the thing was pretty rude stating we need to get there at 8am to grab a chair and he refused to set up any additional chairs stating he can't kick people who put their towels down since it was public beach. I understand his point of view but he should have layed down more chairs in the beginning. The Grand Wailea in comparison had over 50 sets of chairs and umbrellas. We ended up sitting on beach towels one day and I ended up driving everyone over to the Fairmont to use their beach for our other beach day. We stayed at the Fairmont in the past and love Polo Beach there. I slipped the beach attendants $40 and they gave me 2 chairs no problem!

To pay an outrageous $35 resort fee and not get beach chairs is a joke. Plus as previous member mentioned, you get NOTHING for the resort fee. At least the Fairmont gives you an hour guided canoe ride to see the turtles and the Andaz gives free access to Go Pros. The $35 parking fee is also a joke and the spaces are narrow as something else mentioned. FYI, Fairmont has free parking with resort fee. I redeemed two 7 night certificates for our stay and still paid over $70 a day for our "free nights!"

If you are going to use the pools, the adult pool and kids pool is probably the best in Maui. It is a huge resort, very spread out but at same time, it spread out guests so none of the areas were too busy. We never had problem getting chairs as long as you were not picky being right up front. Only time, I ended up securing beach chairs was on last day of departure since I knew we would spend the last day at the pool. Also, they were generous with 4pm check out time which I am surprised they honored and I did check out the departure lounge which was pretty nice if you needed it.

So overall great resort if you don't mind the lack of Plat recognition for room upgrades and the $35 resort and $35 parking fee daily. I would still recommend a car if staying for longer than 3 days. Checking out rest of island is a must do in my opinion plus you can find much cheaper food options in Kihei 15 min away and eat out or bring back to the room. We eat at Da Kitchen twice for mixed plate which is dirt cheap and so good. Foodland for Poke, Ulalani for shaved ice, Threes bar and grill and Kihei caffe for breakfast. Plus going to Lahaina is always good for a day trip or Paia or Road to Hana. Car rentals are reasonable if you plan ahead.

Having been to Maui for the fourth time, I still prefer Wailea area to Kaanapalli area for the beaches and a little better weather during the winter months when we go. Amenities at this hotel are better than the Westin or Sheraton and the Ritz has no direct beach access and a little secluded. The only Marriott property I would consider next time are the time shares of Westin and Marriott but they are tough to redeem on points in prime months. Can't wait until our return to Maui again!
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