Originally Posted by
Neiltoo
A quick update:
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When I called they needed to speak to my wife to confirm she was ok with the use of her miles (not straightforward when shes out of the country!) - we use different surnames so not sure if that made a difference.
Even with her permission it sounded as if using miles from 2 accounts to upgrade one booking was not as straightforward as I might have expected. - the agent said she wasn't sure if she would be able to do that without permission from a superior, but she was in the end.
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To overcome this problem, my wife has set me up as her 'travel coordinator' in her Skywards profile. A not very well known feature which makes life much easier for us since I arrange all her travel. Of course you need a certain amount of trust between spouses....
