Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
If exactly the same reservation number and each reservation is for 1room , then hotel has illegally charged you for anything more than the first room. Issue an immediate chargeback and email hotel stating this.