LordGluck: Don't waste your time lobbying - vote with your feet as you have done.
BA know the complaints and accept them.
If BA loose a 'large group' of customers the eco cabin yields will fall and they will have to reduce the price of economy tickets to fill the seats or offer miles to try to get passengers back. However, if they don't loose a 'large group' of customers they carry on as they are.
You can't loose! Fly *A now.
Nick