FlyerTalk Forums - View Single Post - Cancelled reward stay, points not returned (Discussion Thread)
Old Feb 24, 2019 | 11:03 am
  #20  
Finkface
1M
40 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS MVPG, UA peon, BA Bronze, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 8,419
Originally Posted by Antarius
I'll add that I have cancelled 2 award stays recently and both show up as +0 points, however my balance is accurate.
Originally Posted by margarita girl
Same here. It's just Marriott's way of confusing everyone.
Same here as well. The balance is accurate but the canceled stay shows up as +0 points. I always screenshot my balance before and after a booking and/or a cancelation.
Finkface is offline