Originally Posted by
Finkface
She put me on hold and confirmed that whatever was on my confirmation email would be honored
That’s the thing - I don’t think we get confirmation emails for reward bookings when points aren’t taken points advance). I followed the inductions on ThePointsGuy and sent myself an email showing the current points rate I booked. If it’s just in your account it might automatically increase the number of points there from 5th March. If I were you I’d get a confirmation email sent to yourself.